Terms & Conditions

All goods are sold on these conditions. They may only be varied by the parties in writing. Otherwise they will apply to all contracts by Innovation Trading notwithstanding any condition in a customer's offer of acceptance, which purports to vary or exclude these conditions. Any order placed by the purchaser orally (including telephone orders) shall be subject to these conditions.

a) All invoices to customers are payable nett 30 days from invoice date.
b) Prices are exclusive of VAT and will be charged where applicable.
c) Innovation Trading shall be entitled without prior notice to adjust stated price.

Innovation have a banding system whereby the more you spend, the more you save on our products.
It is calculated based on spend from January 1st to December 31st per annum.
Band E      £20,000 - £45,000
Band D      £45,001 - £70,000
Band C      £70,001 - £100,000
Band B      £100,001 - £150,000
Band A      £150,001 - £200,000
Band A*    £200,001

a) Innovation Trading reserves the right to fulfill orders by delivery installments.
b) No responsibility for goods damaged in transmit or short delivered will be accepted unless the customer informs us within 48 hours from time of delivery.
c) All deliveries are subject to carriage charges unless otherwise agreed.
d) Although all orders are sent out on a 24 hour next day delivery (except postal orders), this is an intention but not a guaranteed 24 hour delivery: As such carriage charges are not refundable where the carrier has failed to meet its obligations.
a) Goods are not sold on a sale or return basis.
b) No returns may be made without prior authorisation from Innovation Trading.
c) Innovation Trading cannot accept returns if:
I) The garments are soiled or otherwise unsaleable
ii) The garments have been embroidered by third party embroiderers, where wrong colours have been dispatched
iii) The garments were made as a special order
d) A minimum handling charge of 15% will apply on returned garments subject to prior agreement, providing they are in their original packaging and are current stock.
e) Returned goods collected on behalf of customers using our carriers are subject to a charge of £9 + VAT per carton.
a) Property in the goods shall remain with Innovation Trading until the company have received payment in full of the purchase price for the goods.
b) The risk in goods sold by Innovation Trading passes to the purchaser upon delivery to the purchaser or the purchaser's agent.
c) Until such time as Innovation Trading receives full payment for goods supplied, Innovation Trading or its agent shall be entitled at any time to enter the premises of the buyer or any third party where the goods are stored and repossess the goods.
d) Innovation Trading shall apply the proceeds of the disposal after deduction of all expenses and handling charges in discharge of the amount unpaid by the buyer in respect of the goods.
a) Where an order has been accepted by Innovation Trading prior to an account being opened, payment will be on a pro-forma basis.
b) Invoices must be paid within 30 days from date of invoice.
c) Any accounts over 45 days will be put on stop until payment is made in full.
d) Innovation Trading reserves the right to charge 2% interest per month on the overdue balance on the account